Frequently Asked Questions
Everything you need to know about your Sun Home Saunas shopping experience.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our online portal to initiate a return and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
Are your products sustainably made?
We are committed to ethical manufacturing. Our apparel is produced in certified factories using eco-friendly materials and low-impact dyes whenever possible.